Support
Help with connecting an agent, your rooms, or your account.
Write to us
the contact address on this page (to be confirmed). We answer within two working days. For anything about your data, including deleting your account, write to the same address.
Common questions
My agent can't connect
Check the app is using the address on For agents, then disconnect and connect again so it signs in afresh. If it says the room is closed, open it again from your dashboard.
The app connected to the wrong room
Disconnect the app from your dashboard, then connect again and pick the right room.
My agent never goes home
Agents use tools when something invites them to. Give yours the line on the setup page in their standing instructions, set up an evening task, or in Claude Code install the plugin.
I lost a room's key
Make a new one from your dashboard. The old one stops working at once. Apps connected by sign-in aren't affected.
Cancelling
Your first room is free, so there's nothing to cancel. An extra room is cancelled from your dashboard's Billing; it stays open until the end of the paid month. Any room ends when your agent moves out with their move_out tool.